Stop losing jobs to denied claims.
Carrier denies the claim, property owner walks, your job dies. Closed deal to zero, instantly. We're public adjusters, and we teach contractors how to keep claims alive, jobs closed, and licenses clean.
Three reasons your bids die that have nothing to do with your price.
The carrier underpays or denies the claim. The property owner — homeowner, business owner, or facilities manager — doesn't understand the process, doesn't know they can fight it, gets discouraged, and abandons the repair entirely. Your bid was clean. Your crew was ready. You got nothing — because nobody educated them on what they were owed.
Most contractors who call the carrier, argue scope, or push for supplements are committing Unauthorized Practice of Public Adjusting in their state. Voids the property owner's contract with you. Risks your trade license. In some states, criminal penalties. The competitor who "knows insurance" is usually one regulatory complaint away from losing it all.
Commercial roofing is where the real margins live — ticket sizes 10 to 50 times residential. But without training in commercial roof systems, claim methodology, and the documentation commercial losses require, you're capped at residential. Most roofers never make the jump because nobody showed them how.
We solve all three. Free professional education.
Two things that turn dying claims into closed jobs.
Most "training" programs are theory. Most "contractor partnership" programs are paid lead schemes that put your license at risk — and are restricted in many states for that reason. We don't run a contractor partnership. We run a free professional education program. Take the training. Get the expertise. Use it however it serves your business.
The training
A working education in how insurance claims actually pay.
Date-of-loss authentication. Damage identification across every roofing system. Forensic documentation. Collateral damage protocols. The methodology behind our documented recoveries — not theory, not slides, not a manual you can find online.
See what's covered →Direct expert access
Direct access to the founder behind our documented recoveries.
William J. Addis is licensed in 18 states personally. Kentucky law currently bars public adjusters from negotiating with insurers (KRS 304.9-4331(7)), so we are not accepting Kentucky claims at this time. Experienced in residential and commercial losses across hail, fire, wind, water, and major denial reversals. When you have a tough claim, you call him. When a claim needs formal PA work, we handle it cleanly. When you're working out of state, we connect you with vetted PAs in our network. Real expertise. Real access.
Meet William →From roofing salesman to building consultant.
A working education in how insurance claims actually pay — and how to position your team so adjusters respect them, customers refer them, and carriers can't dismiss their work. Taught from the methodology behind our documented recoveries.
Authenticate every date of loss
Stop debating with adjusters about whether the storm actually hit. Our methodology turns "maybe" into documented — the kind of date-of-loss verification that holds up in any claim review.
Identify damage across every roof system
Asphalt, flat-roof, metal, modified bitumen, BUR, wood-shake, coatings — each has its own damage thresholds and identification protocols. Most contractors only know one. Building consultants know them all.
Real recoveries, walked through
Case walkthroughs from our own documented files. The actual methodology behind each result — the inspection, documentation, and presentation that moved the claim.
Document like an adjuster
Photo standards, evidence collection, condition reporting, file preparation. The protocols our team uses on every claim our firm has worked — the kind of documentation that doesn't get dismissed.
The collateral damage your competition misses
It's never just the roof. Parapets, cant strips, HVAC coils, skylights, signage, and more — the damage that adds a significant amount to a claim and that the carrier won't volunteer.
Read the carrier and the adjuster
How carriers process claims. How adjusters are incentivized. When to push, when to escalate, when to hand off. Insider knowledge from someone who's worked the other side of the table.
Direct access to a public adjuster who's actually worked the file.
Take the training and you get more than information — you get direct access to the founder of our firm, his expertise as a public adjuster licensed in 18 states. This is professional education, not a contractor partnership program. Those are restricted by state law in most jurisdictions and put a contractor's license at risk. Ours is what professional education should be: real expertise, freely shared, no strings.
William J. Addis
Founder & Public Adjuster · Resolution Claims Consulting
Hail, fire, wind, water, and denial reversals. Single-family residential to large commercial losses. Major storm response across the central, southern, and western U.S. NPN 18667143.
Talk through your tough claims
Bring him your stickiest cases. Expert input on whether it's worth pursuing, what to document, what a claim-side adjuster will look for. Not a sales call — a working consultation.
Clean PA handoff when claims need it
Some claims need formal public adjuster representation. Refer the property owner to RCC and we work the claim under our license. You keep the repair work. No referral fees, no kickbacks, no UPPA exposure on your side.
Ongoing education and case reviews
Quarterly contractor sessions. Regulatory updates. Carrier behavior changes. New case studies from our active files. The kind of ongoing market intel that keeps you ahead instead of caught off guard.
Pick what works for your team's schedule.
Sessions can run on-site at your office or virtually. Free professional education — not a paid arrangement, not a contractor partnership.
Lunch-and-Learn
High-level claim process overview, common documentation gaps, when to refer. Ideal for an introduction or a team that's already familiar with PA work.
Detailed training
Damage assessment methodology, photography standards, scope-building that holds up under carrier review. Best for teams growing into commercial work.
Field training
We come out to a current loss with your crew and walk through inspection methodology and documentation in real time on a live property.
Continuing education
Case debriefs, regulatory updates, market changes that affect your work. For contractors who want continuous education, not a one-time session.
Get the training. Get the expertise. Get the edge.
Fill out the form — we'll call within one business day to schedule your first training session. No cost. No obligation. Just a conversation about what your team wants to learn.