Terms of Service

Last updated: May 2026

These Terms of Service govern your use of resolutionclaims.org and any services provided by Resolution Claims Consulting, LLC. By accessing or using this website, you agree to be bound by these Terms.

About Resolution Claims Consulting

Resolution Claims Consulting, LLC is a public insurance adjusting firm with representation across 18 U.S. states (firm licensed in 4 states; founder individually licensed in 18). We represent property insurance policyholders in the documentation, presentation, and negotiation of insurance claims with their insurance carriers.

We are not a law firm. We do not provide legal advice or representation in litigation. Public insurance adjusting is a regulated profession governed by state-specific licensing requirements.

Eligibility

You must be at least 18 years old and the legal owner, authorized representative, or named insured on the property and policy in question to engage our services. Service availability is limited to states where Resolution Claims Consulting and/or William J. Addis hold active public adjuster licensure.

Services

Our services may include, depending on the engagement:

• Review and interpretation of insurance policy provisions;
• Inspection and documentation of property damage;
• Preparation of itemized scope of loss and supporting estimates;
• Communication and negotiation with the insurance carrier;
• Coordination with third-party experts (engineers, contractors, forensic specialists) where appropriate.

The specific scope of services is set forth in a written representation agreement signed by both parties.

Fees

Resolution Claims Consulting works on a contingency basis. We are paid solely from amounts recovered on your behalf, as set forth in a written representation agreement. Specific contingency percentages and fee structures are governed by applicable state law and the terms of the executed agreement. No fee is owed if no recovery is obtained.

No Guarantee of Outcome

Past results do not guarantee or predict future outcomes. Each insurance claim is unique, and the recovery in any given matter depends on policy language, the nature and extent of damage, the carrier's response, and other factors outside our control. We make no representation, warranty, or guarantee of any specific recovery, settlement amount, or outcome.

No Attorney-Client Relationship

Use of this website, communication with our firm, and engagement of our services does not create an attorney-client relationship. Resolution Claims Consulting does not provide legal advice. If your matter requires legal representation, we recommend consulting a licensed attorney.

Website Use

You agree to use this website only for lawful purposes. You may not:

• Use the site in any way that violates applicable law or regulation;
• Attempt to gain unauthorized access to any portion of the site;
• Use automated tools to scrape, harvest, or extract data;
• Transmit viruses, malware, or any other harmful code;
• Impersonate any person or misrepresent your affiliation with any party.

Intellectual Property

All content on this website — including text, graphics, logos, photos, and software — is the property of Resolution Claims Consulting, LLC or its licensors and is protected by U.S. and international copyright, trademark, and other intellectual property laws. You may view, download, and print content for personal, non-commercial use only.

Disclaimer of Warranties

The website and its content are provided "as is" without warranties of any kind, express or implied. To the fullest extent permitted by law, we disclaim all warranties including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the site will be uninterrupted, error-free, or free of viruses.

Limitation of Liability

To the fullest extent permitted by applicable law, Resolution Claims Consulting, LLC, its members, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of this website, including without limitation loss of profits, data, or goodwill, even if advised of the possibility of such damages.

Nothing in these Terms limits any liability that cannot legally be limited, including liability for willful misconduct or fraud.

Indemnification

You agree to indemnify and hold harmless Resolution Claims Consulting, LLC from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your violation of these Terms or your misuse of the website.

Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Illinois, without regard to its conflict-of-law principles. Any dispute arising out of these Terms or your use of the website shall be brought in the state or federal courts located in Henry County, Illinois, and you consent to the personal jurisdiction of those courts.

Changes to These Terms

We may update these Terms from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the site after changes are posted constitutes acceptance of the revised Terms.

Contact

Resolution Claims Consulting, LLC
101 S East Street, Suite C
Annawan, IL 61234
Email: William@Resolutionclaims.org
Phone: (309) 883-1078