Privacy Policy

Last updated: May 2026

Resolution Claims Consulting, LLC ("Resolution Claims," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit resolutionclaims.org or engage our services.

Information We Collect

We collect the following categories of information:

• Information you provide directly — name, phone number, email address, mailing address, property address, claim details, policy information, and any other information you submit through our contact forms or during consultation.
• Automatically collected information — IP address, browser type, device type, pages visited, time spent on pages, and referring website. This is collected through standard web server logs and analytics tools.
• Cookies and similar technologies — small data files stored on your device that help the site function and allow us to understand traffic patterns.

How We Use Your Information

We use information collected through this website to:

• Respond to inquiries and provide claim reviews;
• Evaluate potential representation of your insurance claim;
• Communicate with you about your claim and related services;
• Send service-related communications and, with consent, marketing or educational content;
• Maintain, improve, and secure our website and services;
• Comply with legal obligations and enforce our agreements.

How We Share Your Information

We do not sell your personal information. We may share information with:

• Service providers who assist us with email delivery, hosting, analytics, and other operational functions, under written confidentiality obligations;
• Insurance carriers, attorneys, contractors, and other parties as necessary to advance your claim — only with your authorization;
• Government authorities or courts when required by law, subpoena, or to protect legal rights.

Data Retention

We retain your information for as long as necessary to provide services, comply with legal obligations (including state public adjuster licensing requirements), resolve disputes, and enforce our agreements. Claim files are typically retained for the period required by applicable state law.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is fully secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the processing of your personal information. To exercise any of these rights, contact us at William@Resolutionclaims.org. We will respond within the timeframe required by applicable law.

You can also unsubscribe from marketing emails at any time using the unsubscribe link in those emails. This will not affect service-related communications about your active claim.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to delete personal information, the right to correct inaccurate information, and the right to opt out of any sale or sharing of personal information. We do not sell personal information.

Children's Privacy

This site is not directed to individuals under 18, and we do not knowingly collect personal information from children.

Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before submitting any information.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the site after changes are posted constitutes acceptance of the revised policy.

Contact Us

For questions about this Privacy Policy or our privacy practices, contact:

Resolution Claims Consulting, LLC
101 S East Street, Suite C
Annawan, IL 61234
Email: William@Resolutionclaims.org
Phone: (309) 883-1078